FAQs

General Questions

What is your return policy?
We offer a 30-day return policy for unused and unopened items. If you’re not satisfied with your purchase, please contact our customer service team for assistance.

How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery takes 3-7 business days.

Do you offer international shipping?
Yes, we ship worldwide! Delivery times and fees may vary by country.

Order Questions

How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this to monitor your package’s progress.

Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations may not always be possible. Contact us as soon as possible if you need assistance.

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Product Questions

Are your products cruelty-free?
Yes! All our products are cruelty-free and never tested on animals.

Do you offer vegan options?
Many of our products are vegan-friendly. Check the product description for details.

How can I find the right shade for my skin tone?
Our website includes shade guides and swatches to help you choose. If you need further assistance, feel free to reach out.

Customer Service

How do I contact customer service?
For any questions or concerns, please visit our Contact Us page.

Do you have a loyalty program?
Yes! Join our loyalty program to earn points with every purchase and enjoy exclusive rewards.

Where can I find more beauty tips?
Follow us on social media for tutorials, product updates, and beauty inspiration.

Still have questions?
If you didn’t find the answer here, visit boxforagift.com for more information.